The Hullabaloo about the Customer Service Week!
The 2022 customer service week ended last week and in my view to get a perspective of how it happened in Nigeria, I went to Twitter to see how Nigerians responded to it. No surprises I went to Twitter. It is more like the market square if you want to hear what is happening on […]
Customer Service Week; 10 ways to Build a Customer-Centered Business
It’s customer service week, but first, how do you describe the term, customer? Customers are the lifeblood of any business. Without the customers, businesses would cease to exist. That being said, businesses must do what it takes to find, serve and retain their customers. To this end, every business, whether small or large, must be […]